Help centre
How can we plug you?
Answers on ordering, sourcing, delivery and everything in between. Still stuck? The plug replies on WhatsApp.
Ordering & the bag
Buying something already in the catalogue.
Requests & quotations
When we go out and find it for you.
Delivery & payment
Getting it to your door.
Points, drops & the secret room
The extras.
Authenticity & trust
Knowing what you're getting.
Still need the plug?
Message D-PLUG on WhatsApp — usually answered within the hour.